Error codes

• I received an Unknown error
• I received a PlatformUnavailable error
• I received a NoPermission error

Crashes or Disconnects

• The game keeps crashing or freezing
• I am having connection problems / Stuck on Checking Pings

General

• I am having an installation or patch problem
• Why do I need to install Easy Anti-Cheat?
• Can't Login - SDK Login No Permission Error
• Which option should I choose when I launch Stormgate?
• Why is my game not showing my preferred language?
• What drivers should I have to play Stormgate?

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