Account Management

• Parental controls
• Do I need to open a Stormgate account to play?

Data protection

• I have questions regarding my personal data

Gifting / Transfers

• I would like to send my Steam key to a friend or redeem it on another Steam account

In-Game Profile

• Can I change my profile image?
• Can I change my name showing up in-game?

Kickstarter / Indiegogo

• [Kickstarter/Indiegogo] Where are my rewards?
• I am a Kickstarter/Indiegogo Founder. Should I purchase an Early Access Pack?
• Can I refund my Kickstarter/Indiegogo pledge?
• What is the difference between a Kickstarter or Indiegogo Founders Pack and an Early Access Pack?
• [Kickstarter/Indiegogo] I don't see my Founder Discord role yet
• [Kickstarter/Indiegogo] Where is my key?

See all 7 articles

Purchases

• Can't Purchase Items from In Game Store
• I want a refund
• Are the Early Access Pack items purchasable without the bundles?
• [Early Access Packs] When will I get my rewards?
• Do I need to purchase anything to play during Early Access?
• Do you offer dynamic bundling?

See all 9 articles

Other

• I sent in a question via [Discord Modmail / support@frostgiant.com / Kickstarter / Indiegogo] but I haven't heard back. When can I hear back?
• I'm a content creator and would like to discuss partnering with Frost Giant. What's the best way to get in touch?
• Can I still invest in Frost Giant? If so, will I be able to do so from my country?