Known Issues and Solutions
What is this page about?
The Known Issues & Solutions page is meant to help provide information regarding high-priority issues, such as those impacting a fair number of players, or that are most disruptive to gameplay.
How do I report a bug?
If you encounter a bug in Stormgate, please let us know. Your reports help us improve the game for everyone. Right now the best methods to do that are:
- Steam:
- Head over to the Bugs and Technical Issues Discussion Forum or the Localization Bugs discussion forum if your bug is for localization, text, or Voice Over
- Search to see if anyone else has run into the issue that you are seeing
- If no post exists, create a new bug using the template pinned to the top of the forum section
- Discord:
- Head over to the Stormgate Feedback section on the Stormgate Official Discord
- Search the #bug-reports channel to see if your bug has been submitted
- If no post exists, create a new bug report by hitting the “New Post” button at the top of the #bug-reports channel
Issue Status Key
Issues have been marked with a status that best represents their current state:
| Examples Needed | This issue has been reported, but we need more information to continue our investigation. |
| Tracking | This issue is currently being investigated and worked on by our team. We do not need any further reports at this time. |
| Fixed | This issue has been fixed in a recent patch or update. If you continue to encounter this issue after the fix, please reach out to Customer Support |
This page was last updated on June 23, 2025
Audio
| Title | Status | Description |
| Ability Sounds | Fixed in 0.5 | Several units abilities/morphing sounds gets louder when multiple are selected. |
| Blockade Mission Briefing | Tracking | Mission Briefing Blockade video is not well synced to the audio in the Campaign Hub. |
| Maloc Hero SFX | Tracking | Maloc can lose his SFX when using his abilities. |
Campaign
| Title | Status | Description |
| Interludes Not Centered on Ultra Wide Monitors | Tracking | Interlude movies are not centered on ultra-widescreen monitors. |
| Score Screen | Tracking | Score screen sometimes sticks on waiting for results for longer then expected or never appears at all. |
| Score Graphs | Fixed in 0.5 | End of mission graphs will sometimes not populate data correctly after completing a campaign mission. |
| Mission 6 Cutscene Stuck | Tracking | The end cutscene can rarely fail to progress after initially starting. |
Co-Op
| Title | Status | Description |
| Unexpected 'Defeat' on Abyssal Gates and Ritual Woods | Tracking | Sometimes a team may encounter an unexpected 'Defeat' while not hitting any defeat conditions in a game on these maps. |
| Ryker Pack Mentality | Tracking | Ryker 'Pack Mentality' research does not function |
| Old Models | Tracking | Background Videos show old models for Ryker, Blockade, and Maloc. |
| Loading/Score Screens | Tracking | Loading Screens and Score Screens show old art for Ryker, Blockade, and Maloc. |
| Score Screens | Fixed in 0.5 | Score screen does not display gained XP or modifier bonuses breakdown. |
Heroes & Units
| Title | Status | Description |
| Vanguard Army Accents | Tracking | Vanguard Army Accents do not appear on units with new models in Versus or Co-op. |
Performance / Stability
| Title | Status | Description |
| Issue Playing Videos or Loading Maps on Lower Spec Machines | Tracking | Lower spec machines may have issues playing videos or loading maps while on high graphics settings. Workaround: Set your Visual Quality to Low in Options, and your antialiasing setting to FXAA or Off — Also use the DX11 option when launching the game via Steam. |
| Issue with Changing Graphics Setting Mid Match | Tracking | Lower spec machines may have performance issues when changing graphics settings mid-match. Workaround: Restart your game after changing graphics settings. |
| Performance Issue when Deploying Large Groups of Units | Tracking | Morphing/Deploying large groups of units may cause minor temporary performance issues. |
| Performance Issue when Using Warz Devour Souls | Tracking | Warz Devour Souls causes minor temporary performance issues when used around many units. |
Pricing and Purchases
| Title | Status | Description |
| In Game Store Currency Not Matching Location | Tracking |
The In-Game Store prices will display in USD (i.e. $9.99) instead of your local currency. When you go to purchase the item, the Steam popup for payment will display in your local currency, looking different then what you saw in the store. Regions impacted:
|
| In Game Price Listed Does Not Match Steam Price | Tracking |
The In Game store prices for various locations are currently a direct translation and not accurate for localized pricing. While the DLC on the Steam store page reflect regionalized prices, the price of individual items within those DLC packs in the in-game store is a direct USD<>Local Currency translation. This means that the sum of individual items on the store is going to be much higher than the bundled Early Access Pack DLC on the Steam store. We currently do not have a fix for this at Early Access until we implement the Steam microtransaction system at a later date post Early Access launch. Players will be incentivized to purchase the Early Access DLC bundles instead of buying items individually in the in-game store. Regions impacted:
|
Replays / Observer
| Title | Status | Description |
| Heroes Appear as Level 1 Blockade During Replays | Fixed in 0.5 |
Co-op heroes appear as a Level 1 Blockade called "Commander" on the loading screen when watching a replay. |
| Neutral Structures or Creeps Show Incorrect Information | Tracking | Spectators/Observers/Replays may not see valid information when selecting Neutral structures or creeps. |
UI / UX
| Title | Status | Description |
| Weekly Mutator Challenge Does Not Display a Title | Tracking | On the main title screen, the first mutator listed under Weekly Mutator Challenge does not always display a title when you hover over it with your mouse. |
| "Score screen 'creep resource bounty' stat does not track properly." | Tracking | Post-game stats screen "creep resource bounty" stat does not correctly track creep resource bounty from creep killing. |
Visuals
| Title | Status | Description |
| Graphical Issues when Using DX12 |
Tracking |
DX12 may cause unexpected graphical issues in some cases. Workaround: Use the default launch option when starting the game in Steam to use DX11. |
| Shrines Appear with Incorrect Animations | Tracking | Greater and Elder shrine constructions appear with incorrect animations. |
| Hellforge Chains Animate Incorrectly | Tracking | Hellforge chains appear to animate incorrectly when constructed. |
| Therium Mining VFX | Fixed in 0.5 | Prism Therium mining VFX will seek to center of the map. |
| Fog of War | Fixed in 0.5 | Fog of War extremely dark for the client with the faster PC when 2 clients with different hardware enter a game together. |
| Black Game Camera (Intel Arc Video Card) |
Tracking | Players with Intel Arc graphics cards may experience a black/blank game camera when using DX12. Users with Intel cards that hit our minimum spec requirements can work around this by using DX11. |
| Hornet Graphical Error | Tracking | Hornets cause artifacting when starting and stopping. |
| Fog of War Cosmetic | Tracking | Fog of war cosmetic do not function in the Boneyard map with Stormgates. |